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Order To Remittance Process

ORDER TO REMITTANCE PROCESS

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Order to cash normally refers to the business process for receiving and processing customer sales. It follows "Opportunity to Order" and covers business-to-business (B2B) and business-to-consumer (B2C) sales. The term is most prominent in the design and improvement of (ERP) systems where MyScon has special expertise and pool of resource who specializes in O2R process.

In many business model a contractual relationship is established first via a Contract or Subscription. Orders are then received via different sales channels, such as phone, fax, email, internet or sales person. The contractual relationship is confirmed and the Orders are fulfilled through shipping and logistics. On completion of key events an invoice is generated and booked as Sales subject to revenue recognition requirements. If payment has not already been received, the debt is recorded and pursued through dunning cycles until the funds are received. Order to Cash is completed by the customer care process (enquiries, requests and complaints).

If we consider the ERP system flow, this is typically categorized into the following seven sub-processes and MyScon has wealth of knowledge in this area wherein we have resource who specialize in each listed sub processes: